Support1 min readUpdated Sept 2026

Help centre

Answers to common questions

Account - Register with email, verify your address, and complete your profile. - Manage settings under Account → Settings.

Buying - Search or browse categories, message sellers, save wishlist items. - See How to buy safely and Buying guide.

Selling - Post an ad from the Sell button; pick a leaf category and add photos. - See Seller guide and Promote your listings.

Payments & promotions Paid features are optional; receipts are tied to your account orders.

Still stuck? Email support@basanow.com.

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